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About Us

Merkle is a leading digital transformation consultancy, empowering businesses to thrive in the experience economy. With over 35 years of experience and a presence in 30+ countries, we deliver holistic experiences that promote growth, engagement, and loyalty.

Role Outline

We are seeking a Senior Scrum Master to lead medium to large-sized projects, providing comprehensive project management expertise for key business clients. As a trusted advisor, you will be responsible for full oversight of project scope, scheduling, financials, and risk management from initiation through to successful project completion.

• Key Responsibilities and Accountabilities:
• Take full responsibility for the successful planning, execution, and closure of medium to large-sized projects.
• Lead comprehensive project planning, risk management, and scope management activities.
• Deliver projects within agreed timelines, budgets, quality standards, and targeted profitability levels.
• Regularly report project status and financial performance to internal and external stakeholders.
• Ensure client acceptance for partial and complete deliveries.
• Manage and coordinate local, remote, and third-party team members effectively, ensuring cohesive project execution.
• Actively identify and pursue further business opportunities within existing projects and accounts.
• Provide expert consultancy services, including the creation of project concepts and specifications.
• Maintain clear and effective communication with clients, ensuring alignment with expectations and requirements.
• Support the acquisition process, contributing significantly to proposals and offer creation.
• Develop and enhance project management capabilities within the team, actively mentoring and coaching other project managers.
• Act as an advocate for organizational change, proactively promoting best practices and innovation within project management.

• Requirements:
• Strong Scrum knowledge
• Be able to coach scrum team
• Be able to setup scrum framework
• Be able to improve current Scrum process, for example transition to story points
• Good leadership skills
• Be able to lead/manage the Agile ceremonies sessions
• Be able to create good team spirit on a team that has people from different providers, countries.
• Business service-oriented
• Strong knowledge on Azure DevOps
• SAFe framework knowledge
• Be able to prepare and lead some SAFe ceremonies like PI planning
• Coach team about SAFe framework
• Autonomous
• Proactive
• Be able to collect, build and present sprint KPIs, like % of readiness, % of done, % of acceptance (important)
• Technical knowledge to be able to support activities

• Benefits and Perks:
• Cutting Edge Technology & Latest IT tools;
• Software-house environment;
• Agile and Flexible working hours;
• Hybrid work system (remote friendly);
• Digital nomad policy;
• Focus on career development;
• Health insurance (also included for the household);
• Mental health support;
• Volunteering experiences and sustainable mindset;
• 25 vacation days + 3 wellness days per year;
• Beers (after 6 pm), foosball, and ping-pong #workhardplayhard;
• Free breakfast every second Tuesday of the month;
• Employee discounts;
• Team & Company Events;

Inclusion & Diversity:

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community's race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.

Location:

Lisbon - Edifício Ageas Tejo, Praça Príncipe Perfeito, n.º 2, 4.º, 1990-278 Lisboa