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Company Overview

Merkle, a dentsu company, powers the experience economy. With over 35 years of expertise in digital business transformation, we put people at the heart of our approach. As the only integrated experience consultancy in the world with a heritage in data science and performance, Merkle delivers holistic experiences that promote growth, engagement, and loyalty.

We have earned recognition as a Leader by top industry analyst firms in categories such as digital transformation, experience design, engineering and technology integration, digital marketing, data science, CRM, and customer data management.

We operate in 30+ countries throughout the Americas, EMEA, and APAC with more than 16,000 employees. For more information, visit www.merkle.com.

Job Description

Senior Project Manager

You will lead medium to large-sized projects, providing comprehensive project management expertise for key business clients. Your role includes full oversight of project scope, scheduling, financials, and risk management from initiation through to successful project completion.

You will serve as a trusted advisor to clients, proactively identifying business opportunities and ensuring consistent client satisfaction.

• Key Responsibilities and Accountabilities
• Take full responsibility for the successful planning, execution, and closure of medium to large-sized projects.
• Lead comprehensive project planning, risk management, and scope management activities.
• Deliver projects within agreed timelines, budgets, quality standards, and targeted profitability levels.
• Regularly report project status and financial performance to internal and external stakeholders.
• Ensure client acceptance for partial and complete deliveries.
• Manage and coordinate local, remote, and third-party team members effectively, ensuring cohesive project execution.
• Actively identify and pursue further business opportunities within existing projects and accounts.
• Provide expert consultancy services, including the creation of project concepts and specifications.
• Maintain clear and effective communication with clients, ensuring alignment with expectations and requirements.
• Support the acquisition process, contributing significantly to proposals and offer creation.
• Develop and enhance project management capabilities within the team, actively mentoring and coaching other project managers.
• Act as an advocate for organizational change, proactively promoting best practices and innovation within project management.

• Required Skills and Qualifications
• Strong Scrum knowledge.
• Able to coach Scrum teams.
• Able to set up Scrum frameworks.
• Able to improve current Scrum processes, for example transitioning to story points.
• Good leadership skills.
• Able to lead and manage Agile ceremonies sessions.
• Able to create good team spirit on a team with people from different providers and countries.
• Business service-oriented.
• Strong knowledge of Azure DevOps.
• SAFe framework knowledge.
• Able to prepare and lead SAFe ceremonies, such as PI planning.
• Coach teams about SAFe frameworks.
• Autonomous.
• Proactive.
• Able to collect, build, and present sprint KPIs, such as percentage of readiness, percentage of done, and percentage of acceptance.
• Techincal knowledge to support activities.

• Benefits
• Cutting-edge technology and latest IT tools.
• Software-house environment.
• Agile and flexible working hours.
• Hybrid work system (remote-friendly).
• Digital nomad policy.
• Focus on career development.
• Health insurance (also included for household). Mental health support.
• Volunteering experiences and sustainable mindset.
• 25 vacation days + 3 wellness days per year.
• Beers (after 6 pm), foosball, and ping-pong.
• Free breakfast every second Tuesday of the month.
• Employee discounts.
• Team & Company Events.

Inclusion & Diversity

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum, and Business in the Community's race and gender equality campaigns.

We are happy to discuss all flexible and agile approaches to working for all our roles – we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.