Senior Cloud & VDI Engineer (Based in Lisbon)

Hays
02, October 2025
DevOps e Cloud
Tempo inteiro

Descrição do trabalho

????At Hays, we’re partnering with a leading American multinational that’s growing its footprint in Portugal. As a trusted provider of secure, reliable managed cloud solutions, they empower businesses to innovate through cutting-edge technologies across AWS, Azure, Google Cloud, Private Cloud, and Cybersecurity.

We’re hiring a Senior Cloud Engineer & VDI Expert!

Are you passionate about virtual desktop environments and cloud infrastructure? This is a hands-on senior role where you’ll manage high-performance, secure VDI environments for top-tier clients, blending deep technical expertise with operational excellence and customer collaboration.

  • ????️Your Key Responsibilities
  • Customer Environment Management: Maintain and optimize multiple client environments, ensuring performance, security, and compliance.
  • Incident & Crisis Management: Proactively identify, troubleshoot, and escalate high-priority issues; lead root cause analysis and resolution.
  • Operational Excellence: Manage ticket backlogs, update environments with LTSR/CU/security patches, and ensure compatibility across OS, apps, and tools.
  • Collaboration & Communication: Deliver a customer-first experience via phone, email, and ticketing systems; interface with vendors and internal teams to resolve complex issues.
  • Mentorship & Knowledge Sharing: Provide technical guidance to Skill PODs, review RFCs, and contribute to internal knowledge base documentation.
  • Automation & Optimization: Use PowerShell and other tools to automate tasks, optimize performance, and streamline operations.
  • Security & Compliance: Implement cybersecurity best practices, including CVE remediation, certificate management, and environment hardening.
  • ????What You Bring
  • Bachelor’s degree and 5+ years’ experience (or equivalent years'experience)
  • Deep expertise in Virtual Desktop Infrastructure (VDI): most valuable with Citrix NetScaler, WEM, and Citrix Virtual Apps & Desktops
  • Strong PowerShell scripting and automation skills
  • Experience with Active Directory, Windows Server, GPO, FSLogix and Citrix FAS.
  • Experience with N-able/ Veeam and backup/restoration tools
  • Knowledge of MFA/2FA solutions (Duo, Azure MFA, Workspace One) and networking (FortiGate, VPN, VeloCloud, firewalls)
  • Willingness to participate in A 24/7 on-call rotation if needed.
  • ???? Nice to Have
  • Certifications: CCA-V, CCP-V, CCP-AppDS, Nerdio Certified Engineer
  • Experience with: PVS, Veeam, FortiGate, Workspace One, and more
  • ????What’s in It for You?
  • Contract: Permanent full time
  • Hybrid work model (flexible depending on residence)
  • Location: Lisbon city centre
  • Competitive salary based on your professional expertise.
  • Meal allowance (€9.60/day worked)
  • Private health insurance
  • Be part of a global, future-ready project
  • Career growth in a high-impact, innovative environment

???? Ready to take your cloud career to the next level? Apply now or message me directly for more info!

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