Descrição do trabalho
- Key Responsibilities:
- Monitor customer networks, firewalls, and VPN gateways to ensure optimal performance.
- Report the status and incidents to customers and stakeholders.
- Provide first-line support for network and security-related events or incidents.
- Check and optimize configurations to ensure correct functionality.
- Advise on internal procedures and develop, maintain, and update them accordingly.
You must be fluent in English and have a strong background in Network Analysis and Microsoft applications.