German Speaking Cyber Security Support Role

Descrição do trabalho

Imagine a role that combines technical expertise with a passion for helping others.

We are looking for a Technical Support Specialist to join our international team in Athens, working closely with customers to advise, sell, and troubleshoot their technical issues.

  • Your responsibilities will include:
  • Identifying, responding, and resolving customer inquiries via phone, email, and chat
  • Troubleshooting complex technical problems
  • Assisting with pre-sales and after-sales support
  • Ensuring exceptional customer satisfaction

To succeed in this role, you will need:

A native German speaker with advanced business English skills

Proficiency in PC skills and the ability to multitask with multiple tools

Strong customer focus and excellent communication skills

High reliability, adaptability, and strong problem-solving skills

Ability to work in fast-paced environments

Collaborative mindset and enjoyment of multicultural teamwork

  • What benefits can we offer?
  • Competitive salary and performance-related bonus
  • Training and development opportunities
  • Schedule: Monday to Friday, 10:00 - 21:00
  • Relocation package including flight ticket, accommodation, and assistance in finding a flat
  • Annual flights to your home country
  • Additional perks: vouchers, discounts, free language classes, and social events

Join our diverse community of passionate individuals from around the world. Apply now and discover a new experience abroad