Cyber Security Support Professional
Descrição do trabalho
Job Description
We are seeking a Technical Cyber Security Support professional to join our international team in Athens. As the point of contact with customers, you will provide advice, sales support, troubleshooting, and product setup assistance.
Your responsibilities will include identifying, responding to, and resolving customer requests via phone, email, and chat. You will also troubleshoot technical issues, assist with pre-sales and after-sales inquiries, and ensure high levels of service and customer satisfaction.
Required Skills and Qualifications
- To succeed in this role, you will need:
- A native German speaker with advanced business English
- PC skills and ability to multitask with multiple tools
- A strong customer focus and willingness to help
- High reliability, adaptability, fast learning, and problem-solving skills
- The ability to work in fast-paced environments and be a real team player
- Benefits
- We offer a competitive salary, performance-related bonus, and benefits including:
- Schedule: Monday to Friday, 10:00 - 21:00
- Quality Certified Management Company
- Multicultural environment with over 8,000 passionate people from 76 countries working together
- Full relocation package including flight ticket to Athens, hotel accommodation, and assistance in finding a flat
- Others
This is a great opportunity to work for a multinational leader in the cybersecurity sector while experiencing all that Athens has to offer. From its rich history and culture to its vibrant nightlife and delicious cuisine, there's something for everyone in this exceptional city.