Cybersecurity Professional - Security Operations Centre Lead

Descrição do trabalho

Secure the Future of Connectivity

We are on a mission to create a sustainable and more inclusive world by connecting people, solving complex challenges, and driving innovation. If you want to grow your career while finding the perfect balance between work and life, we offer opportunities to help you belong and make a real impact.
About the Role

We are seeking an experienced cybersecurity professional to lead our Local Business Customer Security Operations Centre (CSOC) team in Lisbon. As the CSOC Team Lead, you will be accountable for designing and building the technical and human infrastructure needed to deliver managed security services with robustness, efficiency, and operational excellence.

  • The Local CSOC will safeguard our clients' digital assets and must exceed customer needs and requirements. You will provide efficient, innovative, and leading-edge security guidance and define the strategic vision to scale the Local CSOC. You will build, lead, and develop a team of threat analysts, responders, security specialists, and engineering experts who will manage core and advanced SOC services, modular security services, and security consultancy services.
  • Your Responsibilities
  • Accountable for the end-to-end set up and delivery of the Local CSOC in Portugal, working in partnership with the Central CSOC and other local CSOCs, business functions, and technology teams;
  • Accountable to define the human and technical infrastructure to set up the Local CSOC in Lisbon;
  • Accountable to deliver excellent customer experience for the portfolio of Managed Security Services throughout the sell, build, and run journeys, including onboarding, preventive, and reactive functions, for endpoint, network, and cloud security products, managed awareness, identity, threat intelligence, and vulnerability management services;
  • Incident detection and response, forensic analysis, and post-incident review and improvement;
  • Accountable to manage the product and customer lifecycle of cybersecurity services, meeting or exceeding customer satisfaction targets.
  • About You
  • To succeed in this role, you will need:
  • Bachelor's Degree in Engineering departments (preferably Electronics or Computer Engineering);
  • Preferably with security certifications such as GIAC GCIH, CompTIA Cybersecurity Analyst (CySA+);
  • Deep understanding of operational concepts and procedures within cybersecurity services, with focus in managing and responding to security incidents;
  • Experience in managing security projects and teams;
  • Knowledge of our wide portfolio of product and services, with strong expertise on assurance/operations;
  • Experience in hands-on delivery of services for end customers, managing delivery teams with end-to-end accountability of the customer service;
  • Experience in setting up new technology/infrastructure to serve a new service portfolio;
  • Excellent leadership skills with ability to build relationships, engage, and inspire;
  • Strong collaboration skills harnessed towards delivering the right outcomes for us and our customers;
  • Fluent in Portuguese to coordinate the Local CSOC team, interface with market functions, and customers;
  • Fluent in English as working language to interact with group functions on a daily basis.