Cloud Cybersecurity Specialist
Descrição do trabalho
Job Summary
We are seeking a highly skilled Cloud Cybersecurity Specialist to join our dynamic team. As a Technical Support Engineer, you will be responsible for providing support for our global cloud protection services.
- This role involves troubleshooting and resolving customer issues, delivering timely and effective solutions, and collaborating with customers and internal teams to ensure resolution of issues.
- Main Responsibilities:
- Providing first-level technical support for cloud protection cybersecurity services.
- Troubleshooting and resolving customer issues.
- Delivering timely and effective solutions to meet customer needs.
- Collaborating with customers and internal teams to ensure resolution of issues.
- Requirements
- To be successful in this role, you will need the following skills and qualifications:
- Essential Skills:
- Bachelor's degree in computer science or related field.
- At least 2 years of experience in technical support or a related field.
- Technical background in cloud cybersecurity.
- Experience with cloud platforms like AWS or Azure.
- Excellent communication skills in English.
Preferred Skills:
Understanding of network protocols and packet analysis.Experience with cloud security solutions like CNAPP, CSPM, CWPP.Knowledge of compliance standards such as ISO 27001.About Us
We offer a dynamic and challenging work environment where you can grow your expertise in cloud cybersecurity and make a real impact on our customers' success.
This role includes on-call responsibilities but offers opportunities to work with cutting-edge cloud security technologies and collaborate with a talented team of professionals.
The ideal candidate will have a strong passion for cloud cybersecurity, excellent communication skills, and a willingness to learn and adapt to new technologies.