Descrição do trabalho
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative will contact you directly for further information.
What You will Do
Provide top level technical support for Cisco Data Center products to Cisco customers, partners, account teams and other TAC engineers via phone/email/WebEx. Apply analytical skills and technical knowledge to troubleshoot, debug and tackle product and network problems of moderate to high complexity.
Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments. Be a trusted technical authority to worldwide Cisco customers and partners.
Who You'll Work With
The Cisco TAC provides live technical support through multiple channels.
You will work together with technical experts in the industry of compute, virtualization, storage and networking market, looking to learn, install and resolve complex situations.
Technical Services ensures product & network operate efficiently. You will learn from the best to become the best too.
Are you ready to become the ultimate technology expert?
Who You Are
- Proven technical knowledge in:
- Networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above)
- Installation, Configuration, Maintenance, and Troubleshoot blades and rack servers
- UCS Manager, UCS-B and C servers, UCS Central
- Storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE)
- Operative Systems, Virtualization and hypervisors (Microsoft Windows Server, Red Hat, SUSE or VMware)
- Complementary skills on any of these technologies:
- TACACS, RADIUS, LDAP
- CPU, DIMM, BMC, IPMI, QPI, PCIe
- Ansible, Chef, Puppet, Phyton, Linux, API
- We'll be very impressed if you can also show any of these certifications:
- Cisco Expert-level certifications (CCNP/CCIE Data Center)
- Red Hat Certified (RHCSA)
- VmWare Certified (VCP)
- Microsoft Certified Technology Specialist
- Microsoft Certified Solutions Expert
- SUSE Certified Administrator (SCA)