Descrição

• Key Responsibilities
• Provide first-line technical assistance for IT infrastructure and systems.
• Monitor and respond to network and security alerts (24/7 shifts).
• Manage service tickets, prioritize incidents, and ensure timely resolutions.

What We're Looking For
Experience in network management and IT support is required. Knowledge of Windows/Linux and monitoring tools is essential. A proactive mindset and strong problem-solving skills are also necessary.