Descrição

Welcome to Felps Lisboa, a community of passionate experts who combine their skills to take your company to higher levels of excellence. Our expertise lies in the Telecoms, IT, Cybersecurity, and Change Management areas, with each squad led by a specialist Captain who coaches consultants throughout their careers. The team provides expert support to facilitate the growth and development of our consultants, enabling them to take their careers to the next level.

Our approach is centered around the consultant, providing personalized, comprehensive, and impactful assistance tailored to their needs. We believe in the power of diversity and inclusion, creating an inclusive working environment where all employees feel respected, supported, and encouraged to contribute to the company. As a member of our team, you will be part of a culture that celebrates diversity in all its forms.

The position involves managing and monitoring incidents on fiber optic networks, coordinating with the maintenance team, and supervising corrective actions and incident resolution. You will also provide technical and operational support to the NOC, assist in blocking technical issues, and help resolve incidents. Additionally, you will perform analysis, notification, and validation tasks.

We are looking for a professional with a degree in Engineering from a reputable school, 4-5 years of work experience, and at least 2 years of experience in similar functions. Fluency in French (B1, B2, or higher) is mandatory, as well as knowledge of fiber optic infrastructure, analysis, and decision-making skills. Excellent communication and teamwork abilities are essential, along with a dynamic, proactive, and rigorous profile.