Descrição

Company Overview
Ciena is a technology company that prioritizes humanity and leads with social, community, and societal impact. Our culture empowers individuals to grow, thrive, and make a difference in people's lives through design and implementation of leading network technologies.

Job Description
This technical role supports early-career engineers with post-sales delivery, under the supervision of a senior Ciena engineer. The position provides Solution Engineering services like Solution Design, Solution Acceptance, Remote Deployment support, and Network Reconfiguration/Migration. It involves interacting with Systems Engineers (SE), Service Project Managers (SPM), Technical Support, Field Service Engineers, and Customer Service Advocate.

• Key Responsibilities
• Support service partners during project deployment
• Analyze Network Designs provided by SE to ensure consistent deployment and upgrades of Ciena Equipment
• Translate Network Designs into Solution Designs for New-Build, reconfiguration, and Network Upgrade Projects
• Gather and analyze customer network data to develop migration strategies for successful transitions onto the Ciena platform

Required Skills and Qualifications
The ideal candidate should have a B.S. degree in Electrical Engineering, Optical Engineering, or a related field. Basic knowledge of L0/L1 optical/transmission and/or Layer2-3 (IP protocols) and/or scripting/DevOps skills are required. Excellent communication and customer service skills are essential, along with the ability to handle travel and work at night during maintenance windows.

Benefits
Ciena offers a flexible work environment that empowers individual growth and wellbeing. We value diversity and respect our employees as individuals. We do not tolerate any form of discrimination and are an Equal Opportunity Employer, including disability and protected veteran status.