Descrição

Job Summary

We're seeking a highly skilled Senior Systems Operations Professional to join our team at TN Portugal. In this role, you'll be responsible for delivering best-in-class resolutions for our customers and their employees/members.

• Key Responsibilities
• Troubleshoot, configure, and manage network devices that are already in production.
• Work within a team environment on assigned tickets as it relates to networking issues.
• Provide escalation support to the operations team in support of daily operations.
• Barracuda Firewalls and Barracuda Control Center.
• Client-to-site and site-to-site tunnel.
• Cisco/Meraki Switch and Access Points.
• MR33.
• Office365 and Active Directory.
• NPS and LDAP.

• Requirements
• A post-secondary degree or diploma.
• 5+ years of working in a support services environment, working with technology/systems departments directly supporting customers.
• Demonstrated strong working knowledge of networking technologies and business applications.
• Demonstrated working knowledge of modern firewall technologies.