Descrição

About the Opportunity:

We are seeking a highly skilled Data Center Expert to join our team in Portugal. As a Technical Support Specialist, you will be responsible for providing top-level technical support to our customers and partners.

• Key Accountabilities:
• Provide technical support via phone, email, and WebEx
• Apply analytical skills and technical knowledge to troubleshoot and debug product and network problems
• Collaborate with cross-technology teams to resolve issues in heterogeneous network environments

• Essential Skills:
• Networking (CCNA level equivalent or above)
• Installation, Configuration, Maintenance, and Troubleshoot blades and rack servers
• UCS Manager, UCS-B and C servers, UCS Central
• Storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE)
• Operating Systems, Virtualization, and hypervisors (Microsoft Windows Server, Red Hat, SUSE, or VMware)