Descrição
???? What we are looking for
The Software Team at Smartex is committed to pushing the boundaries of technology to create innovative solutions for the textile industry. We are a diverse and international company with a strong mission to make a positive impact on both our industry and the planet. We are seeking a highly motivated and skilled Network Technician to join our team and contribute to our mission. If you're passionate about building and maintaining high-performance VLAN/WLAN networks, solving complex connectivity issues, and working hands-on across various customer environments, we’d love to hear from you.
- ????Responsibilities
- Network Design: Design VLAN and WLAN network deployment plans tailored to different types of existing infrastructure to support Smartex’s solutions.
- Performance Monitoring: Evaluate and monitor network performance, identifying and resolving bottlenecks to ensure high availability and service efficiency.
- Troubleshooting & Support: Provide technical customer support, troubleshoot issues, and ensure continuous service availability across multiple customer sites.
- Collaboration: Work closely with customers' IT departments, internal installation teams, and engineering to validate and deploy robust networking solutions.
- Hardware Management: Source, validate, and configure network equipment (routers, switches, access points, etc.) compatible with Smartex’s ecosystem.
- On-Site Interventions: Regularly visit customer facilities to install, support, and validate network deployments and configurations.
- Documentation: Write clear and accurate reports on network activities, interventions, and performance metrics.
- Innovation & Optimization: Continuously seek improvements in network setup and processes, contributing to the scalability and robustness of our infrastructure.
- ????️ Skills & Experience
- +2 years of experience as a network technician or a similar role.
- Educational background in Computer Science, Computer Engineering, or equivalent technical training.
- Proven expertise in configuring wired and wireless networks across multiple devices.
- Strong diagnostic, analytical, and problem-solving skills.
- Good knowledge of LAN/VLAN/WAN networks, TCP/IP protocols, and network technologies.
- Experience with network hardware and common troubleshooting software.
- Excellent communication skills and a collaborative mindset.
- Experience writing activity and intervention reports.
- Fluency in English, both written and verbal.
- ???? Our Perks
- Career Progression
- Employee Stock Options
- Diverse and Talented Team
- Fast-Paced Environment
- Impact on the World
- Remote Work
- Work with Senior Management
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