Descrição

Role Summary

This is an exciting opportunity to join our team as a Technical Consulting Engineer at TN Portugal. In this role, you will provide expert technical support for router and switch architecture to Cisco customers, partners, account teams, and other TAC engineers.

• Responsibilities and Requirements
• Provide technical support via phone, email, and WebEx
• Troubleshoot and debug complex product and network problems
• Collaborate with engineering teams to improve product quality
• Contribute to knowledge bases and troubleshooting guides
• Develop automation and augmentation logic to speed up issue resolution

• Benefits
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

About Cisco

Cisco is a leading networking company that provides innovative solutions to connect people, devices, and places.