Packet and Network Infrastructure Specialist

Descrição do trabalho

Job Description:
We are seeking a highly skilled Network Engineer to join our team. The ideal candidate will have expertise in Layer 1, 2, and 3 services and technologies, with a strong technical background and excellent problem-solving skills.

Key Responsibilities:
Proactive monitoring, troubleshooting, and resolution of faults across a pan-European MPLS infrastructure and range of IP services, ensuring SLAs are met.
Act as the single point of contact for customers, providing clear updates and professional support.
Work closely with vendors, field engineers, and 3rd-level support teams to manage escalations and complex issues.

Requirements:
Understanding of IP Fundamentals and various Protocols, including BGP, EIGRP, OSPF, ISIS.
Working experience with implementing, diagnosing, and troubleshooting IP Access, MPLS, and VPN solutions across a pan-European network.
Understanding of provisioning and maintaining IP, Ethernet, and Optical services across Backbone Networks.
Experience with UNIX-based applications and troubleshooting tools such as Telnet, FTP, TFTP, Traceroute.
Technical certifications such as CCNP, CCSP, CCNA, or similar are highly desirable.

Preferred Skills:
Network Management and Support systems like Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, or Vendor Specific Element Managers.
Industry experience working with global network providers, NOCs, and field support teams to resolve technical issues.