Specialist Solutions Engineer

Descrição do trabalho

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Locations: Lisbon

What You'll Do As a Solutions Engineer

Cloudflare is operating as a platform and has been blanding the demarcation of individual product suites to create value by combining solutions from different parts of the portfolio. Whether we’re combining Application Services with Network Services capabilities or Zero Trust with Developer Services capabilities, we run into novel use cases to meet specific customer requirements. Particular combinations of new use cases might not have been deployed and battle hardened on Cloudflare before. Yet as Cloudflare we need to guarantee that we can commit to serving these use cases with trust and confidence. As a critical member of our Specialist Team, you act as a spider in the web between Sales, Pre-Sales, Network Strategy, Engineering and Product management and support to make sure that these novel use cases are well understood both inside the sales organisation, well positioned with the customer as well as secured within the product, engineering and support teams and can operate stable in the customer environment.

You have an interest in diving deep into the Cloudflare platform and don’t mind looking under the hood how things work inside the Cloudflare platform. You don’t get deteriorated by technical setbacks, but even more determined to face them and resolve them. You have a natural ability to build a broad network within a company which you will leverage resourcefully to drive outcomes. You have a resilient mindset as you operate in new parts of our platform and organisation for which no strong processes have been defined yet, and you contribute to getting these new motions off the ground.

• A trusted technical advisor will help clients find the best solution for their business with a particular focus on Cloudflare’s cross platform use cases, notably first-of-a-kind situations.
• Guide qualified prospects through the Solution Design; showing them the key capabilities of Cloudflare’s Platform capabilities.
• Drive Proof of Concept stages of the sales cycle with hands-on engagement, debugging capabilities and consistent internal and external communication
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
• Take clients’ requirements, design the optimized Cloudflare solutions for those requirements, and clearly communicate the benefits vs competing solutions, potential challenges and possible migration paths.
• Support technical discussions with regards to the Cloudflare platform, to ensure sound design and overcome objections.
• Support go-to-market efforts through writing blogs and other reference materials, public speaking, user groups and conference attendances.

• Skill Requirements:
• Strong Curiosity and Learning Agility
• Technical Sales, Computer Engineering, or related experience
• You are comfortable to operate across the whole Cloudflare portfolio and the platform itself.
• Solid technical understanding of Systems- and Network Architecture and Engineering build on foundational knowledge.
• Fundamental understanding of customer network and application architectures.
• A strong contextual understanding of the Internet and its inner workings (BGP, ASNs, DNS, GRE, Peering and Transit, PNIs)
• Routing and switching fundamentals (GRE, IPSec, Subnetting, Prefix terminology, MSS & MTU, VLANs, VRRP, Spanning Tree, Anycast)
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• SASE concepts and Zero Trust Networking architectures (Secure Web Gateway, CASB, DLP, D