Client Partner, Commerce Media

Descrição do trabalho

Kevel is a remote-first company that values collaboration, innovation, and transparency. We are the leading API-first ad serving platform powering the next generation of retail media and commerce media networks. We enable retailers, marketplaces, and commerce platforms to build, operate, and scale their own advertising businesses - unlocking new revenue streams while maintaining full control over data, user experience, and monetization strategy.

Our customers include industry leaders such as The Home Depot, Chewy, Dollar General, Lyft, PayPal, Tesco, and Ibotta, who rely on Kevel to power sponsored listings, offsite media, audience targeting, and advanced monetization capabilities. As commerce media continues to transform the advertising landscape, Kevel sits at the center - providing the infrastructure and expertise to help customers launch and scale high‑growth media networks.

JOB OVERVIEW

As a Client Partner, you will serve as the primary day‑to‑day commercial and operational partner for Kevel’s most strategic retail and commerce media customers. This role co‑owns account commercials and expansion targets alongside Retail Media Strategy Leads, ensuring that growth strategies translate into execution, adoption, and measurable revenue outcomes.

You will partner directly with retailer media teams, operational leaders, and monetization stakeholders to scale their retail media businesses while driving retention and expansion for Kevel. While commercially accountable, this role remains deeply hands‑on - operating as the primary customer success lead across many day‑to‑day interactions, including cadence calls, troubleshooting, onboarding, product adoption, demos, and implementation support. This is a hybrid commercial and customer success role requiring deep retail media expertise, executive communication skills, and the ability to operationalize complex growth initiatives.

LOCATION

Remote - United States. This position is 100% remote. Applicants located anywhere within the United States (Eastern or Central Time Zones preferred) are encouraged to apply. Applicants must be legally eligible to work within the United States.

PAY TRANSPARENCY

Kevel uses external, third‑party market data to determine compensation for all open positions. Our compensation philosophy is based on the candidate’s specific working location and experience level. This means that we will take a no negotiation approach in our recruitment and offer processes. We believe this is an important step in living our value of embracing diversity while underlining our commitment to fair, equitable and inclusive pay practices.

The pay range for this position is between $170,000 - $200,000 OTE (combination of base + commission). An exact offer for this position will be determined based on the candidate's working location and experience level, in relation to our existing team.

In regards to candidate location in the US specifically, Kevel currently uses validated external data sources to determine which US locations are considered higher cost of living metropolitan areas compared to others. Candidates are welcome to reference the following chart to get a general sense of where they may fall within the pay range based on US location.

Highest Cost of Living Locations (Top of pay range)

(Middle of pay range)

US Average Locations

• (Bottom of pay range)
• New York, NY (+NJ)
• Washington, DC (+MD)
• Seattle, WA
• Chicago, IL
• Portland, OR
• Miami, FL
• All other locations

All compensation packages include the additional benefits as described in the 'Why you’ll love working with us' section below. We also have a transparent ‘Total Rewards Philosophy’ we’d be happy to share with you which describes our overall approach to compensation and benefits in full detail! Our recruitment team can share more about this with you in an initial phone interview and will be happy to answer any questions you have related to compensation at Kevel!

• WHAT YOU’LL ACCOMPLISH
• Own retention and expansion targets across Tier 1 commerce media accounts, partnering with Strategy Leads on growth planning and commercial execution
• Operationalize commerce media strategies across onsite, offsite, and data monetization programs to drive advertiser adoption and revenue growth
• Lead business reviews, maturity assessments, and monetization planning sessions with senior retail media stakeholders
• Translate growth strategy into platform adoption, product utilization, and measurable performance outcomes
• Serve as the primary day‑to‑day client operator - managing cadence calls, troubleshooting issues, supporting onboarding and implementations, driving product adoption, and delivering demos as needed
• Partner cross‑functionally with Sales,