Descrição

Company Description

Buildium is an innovative property management software company. We’re an all-in-one, cloud-based solution that brings clarity and simplicity to our customers’ busy lives. Financials, communication, leasing—we handle it all.

We’re passionate about helping hard-working entrepreneurs grow their property management businesses. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers’ lives better and break records is contagious—you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.

Our team of designers, content strategists, and researchers are all committed to fostering each other's growth, partnering with the R&D organization to deliver top-notch experiences, and taking part in Buildium's great culture. We celebrate honesty, creativity, initiative, and collaboration.

Mission of the Position

As an Associate Product Designer, your mission is to craft and deliver top-notch user experiences for the Property Management Companies that Buildium serves.

Team Context

You'll be on a team of designers, researchers, and content strategists. You'll report to a UX Manager. You will lead design for a scrum team, as well as contribute to annual UX Team initiatives.

Primary Responsibilities

Behaviors & Influence

• We Expect You To Understand, Envision, And Influence Our Product And Its Strategy With Teams To Create Market Impact, Namely By
• Learning your product area, about competitors, their solutions, and our gaps.
• Becoming familiar with property manager jobs to-be-done.
• Understanding our company vision and how your work aligns with it.
• Understanding the vision for your product area.
• Building relationships with peers across 3 legs of stool (UX, Product Management and Engineering) and across the company.
• Learning how the 3 legs work together to build products.
• Learning to apply our UX Team Core Values and UX Pillars to your work.
• Learning how to communicate, present, and share work in progress in 1:1s and Design Crit by framing problems, pros & cons, and questions.
• Proactively collaborating and soliciting feedback with the intention of learning and improving.
• Reporting progress regularly to your UX Manager.
• Beginning to develop a UX network both within and outside of Buildium.

Execution & Results

• We Expect You To Explore Problems, Design Innovative Solutions Quickly, Apply Research, Create Impact In New Problem Spaces, And Push Our Craft Forward, Namely By
• With coaching from your UX Manager, collaborating with teams to articulate and align on problem statements based on research.
• Gaining awareness of design thinking.
• With guidance, collaborating with teams to prioritize and scope work.
• With coaching on collaborative methods, exploring concepts, narrowing to the best solution through research and with all 3 legs of stool.
• With help, applying and executing appropriate research methods, as well as assisting in recruiting participants and the related scheduling efforts.
• Getting design work shipped.
• Gaining familiarity with our design system and learning how to design with its components and patterns.
• Delivering UI that follows our fundamentals.
• Learning how to set and meet monthly, weekly and daily goals.
• Understanding KPIs for each of your projects and ensuring that they measure the problem/solution.
• Work with other designers to achieve top-notch results.
• Knowing and prioritizing what’s most important, owning your time.

• Specific Metrics of Success
• Contribute to Buildium’s product delivery strategy by leading product design in a scrum team, delivering discovery outcomes and initial designs ahead of the planned implementation date for 90% of the team’s roadmap projects.
• In parallel to the scrum work, use up to 30% of your time to contribute to expand and grow our Design System.

• Required Knowledge / Skills / Abilities
• Fluency in English with strong written and oral communication skills.
• 1+ years of UX design and/or product design experience.
• Fluent in Figma and other commonly-used design tools.
• Fluent in user-centered design principles and testing methodologies.
• Can clearly and effectively present and communicate design processes, ideas, and solutions to teams and customers.
• Familiar with Agile Scrum methodology; ability to plan and manage design work for 2-3 projects at a time.
• Experience creating or working with Design Systems as a producer and/or consumer.

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