UI UX Web Designer

21, October 2025

Descrição do trabalho

Objective

The NATO Communications and Information Academy (NCI Academy) designs, develops, and rolls out new learning solutions through comprehensive analysis of training requirements and leveraging cutting-edge learning technologies.

The NCI Academy provides education and training services through its Academy Learning Environment (ALE), governing and coordinating systems and infrastructure that deliver training, including the Learning Management System (Moodle), the Training Management System (TMS), the Ticketing System (JIRA), the Adaptive Learning Platform, the Training Landing Zone (TLZ), and the NCI Academy Catalogue.

To improve usability, accessibility, and user satisfaction, the NCI Academy outsources UI/UX and web design services to ensure user-centred design, consistent user interfaces, and improved usability across these systems. The Contractor will work in close coordination with, and report to, the Academy Technical Capability (TeC) Team.

The objective is to ensure user-centred, consistent, and modern UI/UX design across the ALE systems, including Moodle, TMS, JIRA, Adaptive Learning Platform, TLZ, and the NCI Academy Catalogue.

  • The Contractor shall deliver the following outcomes:
  • User-Centred Design: Create designs based on user requirements and behaviour, ensuring usability and accessibility.
  • UX Research and Testing: Conduct user research and usability testing to analyse and predict user behaviour, providing actionable insights.
  • Design Standards: Develop and maintain style guides, design systems, and reusable patterns for a consistent user experience across ALE systems.
  • Interface Design and Implementation: Produce user flows, wireframes, prototypes, and mock-ups, delivering integration-ready UI outputs (HTML, CSS, JavaScript) for direct implementation by development teams.
  • Implementable Deliverables: Translate design outputs into integration-ready artefacts (e.g., HTML/CSS templates, style sheets, or other exportable formats) to minimise rework by development teams.
  • Graphic Design: Create original graphic assets to support the user experience.
  • UI Testing: Test UI elements such as call-to-action buttons, banners, page layouts, flows, and links for landing pages.
  • Problem Resolution: Identify and troubleshoot UX-related issues (e.g., responsiveness, accessibility, consistency).
  • Continuous Improvement: Incorporate feedback and usability findings into design iterations.