User Experience Coordinator

Descrição do trabalho

The User Experience Coordinator provides daily scheduling, meeting, travel, and expense support to a group of senior managers in a high-volume, fast-moving environment. The role is critical to executive efficiency and requires strong calendar discipline, excellent English communication and a high level of professionalism when interacting with senior global stakeholders.

• Key Responsibilities :
• Calendar Management : Proactively create, update, and maintain senior managers’ calendars (US, EMEA, APAC), ensuring correct time conversions, awareness of public holidays, and respect for site-specific working hours.
• Prioritization & Judgement : Apply priority rules and sound judgment to schedule, propose alternative times, and push back on lower-priority requests when appropriate, handling sensitive and confidential meetings with discretion.
• Meeting Logistics : Coordinate complete meeting logistics, including room bookings, virtual / Teams links, and visitor access.
• Travel & Expenses : Research, arrange, and book travel and complete expense submissions (Concur or equivalent systems) when requested.
• Proactive Resolution : Monitor and resolve calendar conflicts, overlaps, or last-minute changes proactively, escalating only when business impact is unclear.

• Requirements :
• Experience : Minimum of 5+ years in an administrative, scheduling, or coordinator role, supporting multiple senior leaders / executives, ideally across regions.
• Language Proficiency : C1 level English (spoken and written) with business-ready tone and formatting.
• Technical Proficiency : Strong proficiency with Outlook / Teams / Concur and the ability to quickly learn client systems.
• Behavioral Skills : Excellent attention to detail , follow-through, and proven success working with competing, time-sensitive requests.