Senior UX/UI Designer

Descrição do trabalho

Department: Product

Location: Portugal

• Description
• ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*

We offer a hybrid working style, with offices in Coimbra, Aveiro, and Porto, giving team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.

About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud-based communication technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

About the Role:
As a Senior UX/UI Designer at Intermedia, you will own meaningful product features end to end and influence UX and UI quality across a mature B2B SaaS platform. This is mainly a hands-on Individual Contributor role focused on product impact, visual excellence, and strong collaboration with Product and Engineering.

• Key Responsibilities
• Own end-to-end design of medium-complexity product features from problem discovery to final delivery
• Translate user and business needs into clear, scalable UX/UI solutions
• Create user flows, mockups, visually polished UI, and interactive prototypes
• Plan and conduct user research and usability testing to validate design quality and decisions
• Contribute to and evolve shared design systems and UX standards across products
• Partner closely with product managers and engineering to ensure smooth delivery and high UI implementation quality
• Continuously improve UX using qualitative and quantitative insights

• Skills, Knowledge & Expertise
• Strong expertise in UX/UI, usability, and human-centered design principles
• Strong visual design skills, with the ability to create clear, consistent, and visually appealing product UI
• Practical knowledge of AI technologies, best practices and patterns
• Skills in AI-assisted tools to improve design quality, speed, and decision-making
• Ability to independently solve complex product problems with clear design rationale
• Experience working in cross-functional Agile/Scrum teams (B2B/SaaS preferred)
• Strong communication and teamwork skills; well-organized, and comfortable owning work end to end
• Proactive approach to work
• English level: Upper-Intermediate or higher
• Bachelor’s degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience

• Nice to Have:
• Experience designing data-heavy interfaces, including dashboards, charts, and graphs
• Data-driven design using product analytics tools (e.g., Pendo)
• Understanding of accessibility and inclusive design standards
• Familiarity with desktop and enterprise UI guidelines
• Understanding of UCaaS /CCaaS product domain
• Basic knowledge of HTML/CSS

• Portfolio Expectations:
• Portfolio demonstrating strong visual UI skills, including hierarchy, clarity, and attention to detail
• Examples of end-to-end product design work, from problem definition to final outcome
• At least one case involving complex or data-rich interfaces
• Clear explanation of design decisions, trade-offs, and impact - not just final screens
• Evidence of collaboration with Product and Engineering and iteration based on feedback

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,